Shipping Policy

At TOPESSENTIALSCO, we are committed to providing reliable and efficient delivery services. Your satisfaction is our priority, and we aim to ensure that all orders are processed and delivered promptly and securely.

1. Complimentary Worldwide Shipping
We offer free shipping on all orders over $119, available to customers in over 200 countries. This reflects our dedication to making our products accessible and affordable worldwide.

2. Estimated Delivery Times
Shipping times vary depending on destination. All orders are shipped via our Insured International Courier, with estimated delivery times as follows:

United States: 8–25 business days

Canada & Europe: 8–25 business days

Australia & New Zealand: 8–25 business days

East Asia: 8–25 business days

Southeast Asia: 8–25 business days

Middle East: 10–25 business days

Mexico, Central & South America: 10–25 business days

These timeframes are estimates and may be affected by local customs procedures or unexpected delays.

3. Order Tracking
Once your order has been processed (typically within 7 business days), you will receive a shipping confirmation email containing a tracking number. You may track your shipment through:

Our tracking page, or

https://www.17track.net/en

4. Delivery Confirmation
If tracking indicates that your package has been delivered but you have not received it, please:

Check with neighbors or building management.

Inspect any secure delivery locations around your property.

Contact us at service@topessentialsco.us if the package cannot be located.

We will assist you promptly.

5. Order Changes & Address Updates
Should you need to modify your order or update the shipping address, please contact our support team immediately. We will make every effort to accommodate your request, but changes may not be possible once the order has been processed for shipment.

6. Customs Duties and Import Fees
We ship duty-paid to all destinations. If you are charged import duties, please send us the customs invoice, and we will reimburse the full amount.

7. Need Assistance?
If you have any questions or concerns regarding your order or our shipping process, please contact us at service@topessentialsco.us. Our team is here to support you and ensure a smooth and satisfying shopping experience with TOPESSENTIALSCO.